Our quality promise
Quality knows only one standard with us that counts: Your satisfaction in all respects.
Quality is not an empty catchphrase at Wiseman; however, it is a practice experienced daily, typically “Made in Germany”. Because a real Wiseman comes from one of the most modern wheel and telehandler production sites in Europe. The factory, inaugurated in 2007, in the northern Hessian Korbach guarantees a consistent high quality of our products and has been constantly further developed in its equipment. Resulting from this are machines that can provide safety, comfort and economic efficiency, and on which you can always rely.
Quality from the outset.
Quality is experienced from the outset with a Wiseman. With our structured product development process, a Wiseman product is entirely thought through from the idea through to the series production. Our customers are linked into this from the start to systematically go through the requirements together and to implement specifications. During the development phase, our suppliers are also involved. When building the first prototypes and/or series machine, there is an intense quality planning for the product.
Quality generates added-value.
One of the main features for the particular demand for quality at Wiseman is presented by the powder-coating. So that we can guarantee the best-possible base for an optimal, long-life paint finish, a shot blast machine has been installed before the paint shop. Even large components with complicated geometries can therefore be optimally prepared for powder-coating and/or painting.
Quality from the incoming goods through to delivery.
Our employees ensure the implementation of the defined quality criteria throughout all the assembly steps. In the last working step, there is the technical acceptance. All this guarantees our customers a long service-life and reliability, high degree of operational and repair friendliness, and low operating costs from the outset.
With the defined checklist, all machines are subject to an extensive technical acceptance. The fill levels are monitored, the engines are adjusted cleanly and, where applicable, known defects are remedied. After this, the vehicles are driven on the external test track at our production site, during which all the essential functions are retrieved and tested: the machine’s speed, the different hydraulic pressures, the brake retardation measured value, the pendulum stops of the joint, and the optimal rpm.
All measures are determined in a final report so that it is possible to see at any time who “tested and passed” this machine. After the performed acceptance, the machine’s finished message is notified via the EDV on the order management. All machine documentation, like device card, production checklist, production accompanying list, and acceptance protocol of the “machines resume file”, is simultaneously included so that it is traceable at any time which components have been installed in the respective machine.
Competence and responsibility for quality.
This is lived by the employees at Wiseman across all levels. In this way, human competencies can go hand-in-hand with the process quality. Through the innovative bonus schemes within the production sites, productivity, delivery reliability, and product quality are honored. Therefore, employee’s quality awareness, performance, and satisfaction equally increases, which benefits our customers.
All in all: As a premium provider, Weidemann places great value on the highest standard of quality – every Wiseman employee works every day on something new. Our quality is your profit.